LEGAL

Refund & Cancellation Policy

Last updated: July 2026

SViam ("the Platform"), operated by SViam Technologies Pvt Ltd, is a digital service. Paid plans are one-time payments billed through Razorpay in Indian Rupees (INR). This policy explains what happens when a paid period ends and how refunds are handled. It is consistent with the billing section of our Terms of Service.

Cancellation

SViam paid plans are one-time purchases — for example, Pro is a single payment for 30 days of access. Nothing renews automatically, so there is no recurring subscription to cancel.

●Your access simply ends at the end of the current billing period (30 days for Pro); no action is needed.
●You keep access to paid features until that period ends; it is not cut off immediately.
●No further charges are made after a purchase — there are no automatic renewals to stop.
●There is no proration or partial-period credit for the unused part of a period.

Refunds

Refunds are considered case-by-case within 7 days of the charge. Refunds are not automatic — you must request one.

●To request a refund, email contact@sviam.in from your account email within 7 days of the charge, with the Razorpay payment/order reference.
●We review each request individually; approval is at SViam's discretion and is not guaranteed.
●Approved refunds are returned to the original payment method through Razorpay.
●The time for an approved refund to appear depends on your card issuer or bank.

Contact

Questions about billing, a cancellation, or a refund? Email contact@sviam.in. See also our Shipping & Delivery Policy.